In 2018, I joined
In the dynamic world of technology and data-driven insights, my journey in the IBM Consulting AI and Analytics practice has been nothing short of exhilarating.
As a project manager, technical lead, and developer, I have the privilege of working on countless innovative and fulfilling projects that have transformed businesses and industries.
As a technical lead, my role is to shape the technological direction of our projects and ensure they aligned with our clients' strategic objectives. This involved not only staying abreast of the latest AI and technical trends but also understanding our clients' unique challenges.
The project I was a technical lead on that stands out most was our $40+ million partnership with a fast food retail chain. We developed a first-of-its-kind solution that involved demand forecasting, speech-to-text, computer vision, robotics, and more.
As a project manager, I have the privilege of orchestrating cross-functional teams and ensuring projects are delivered on time and within budget.
The project I managed that stands out most was our $1+ million partnership with a pharmaceutical distribution organization. We developed a first-of-its-kind solution which used AI (speech to text, natural language understanding, and entity extraction) to help the organization increase the productivity of their customer service representatives which ultimately imrpvoed customer outcomes and reduced costs. The success of this project reinforced the importance of effective project management in driving innovation. that helped them increase the productivity of their customer service representatives, ultimately improving customer outcomes and reducing costs. The success of this project reinforced the importance of effective project management in driving innovation.